This means that if customers move to another country, they may need to close the accounts and open new ones that work with the currency of the new countries.
It is also not possible for customers to change their currency. However, there are a few rewards in between the stated levels where the rewards are available. The Rizk Wheel is the main source of rewards. There is also a complaint from the customers that they are few rewards for existing customers. When available, the service is fast and has lots of positive reviews. Their live support is available around the clock but always seems overwhelmed by the number of requests. Unfortunately, there is no telephone support. Most of the customer complaints revolve around the inability to reach customer service, especially by email. Actually, it is expected that there would be a few complaints given its high number of customers.
Several customers have voiced their concerns in the form of negative reviews of the period the casino has been in operation.